Settings
Managed by the aftermarket commercial operations team · last changed 12 Jul 2026 by J. Mäkelä
Managed in Administration. Values shown here are read-only.
- SLA target, standard RFQs
- 8 business hours
- SLA target, special RFQs
- 3 business days
- Auto-send threshold
- Standard quotes under EUR 25,000 with all lines matched above 80%
- Approval required
- Quotes over EUR 100,000, or any line below list margin floor
- Central review threshold
- EUR 10,000 per customer per 14 days, linked requests quoted togetherR-09
- Intake channels
- Email (quotes@metso.com), customer portal, EDI (14 connections)
- Quote export
- SAP SD, document output via existing quote template QT-STD-EN
- Price source
- Syncron global list price, contract discounts from SAP